This certainly isn't rocket science. I can't find a plausible reason in my imagination or experience why this feature wouldn't be working by now.
My chess games on game explorer?

Yes please have this feature up and running. You can see here a strong request from paying members. Surely you owe at least an answer?

Right now this feature is now okay.
Thanks for chess.com!
It's technically working, but mine only shows a very small subset of actual games I've played. I'm a diamond member.

What are you people talking about? The games are not there. If you don't plan to implement this feature just tell us so we can stop wasting our time talking about it.
Well, its a strange but every time I try to search answer for some problem with the chess.com service I see same pattern: empty promice year ago or more from staff and total ignore from that point.
Probably will try and demand a refund, just for loolz, even 50% of what I paid here will allow me return to playchess.com (should have never left it).
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I agree!