Chess.com app not loading

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zeptozetta

Is anyone else having trouble using the chess.com mobile app? I haven't been able to get past the loading screen since Wednesday morning.

Nevisaurus_Rex

I had that a few months ago on my phone, the app would just never open and stay stuck on that screen. I found that the only way to fix it was to delete and reinstall the app

Nathankuonat

I tried it on sunday and it still worked tho maybe its just you

[removed, please don't include things not related to the topic -- MS]

 

Martin_Stahl

There have been some other similar reports. If you let it sit for a while, will it eventually load?

 

The apps don't use the website beta. It's possible the issue is related to loading the app while the site is experiencing very high loads though.

Nevisaurus_Rex

I had this issue several months ago, before this increase in popularity. I was using the ios phone app. it would not load, it just stayed on the loading screen forever. after the issue persisted for a few days, I had to delete and reinstall the app

MasterMatthew52

Delete and re-install. I had this issue after an upgrade before.

NopJotidilok

My chess.com app is not loading too I’m currently using it on the website. I had this error too

Nevisaurus_Rex

delete the app and reinstall