Product Updates For Clubs

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SamCopeland

Hello everyone, I'm creating this forum to share updates regarding bug and feature updates relevant to club administrators.

snowy

OK

1stPlaze

okay

AndrewSmith
SamCopeland wrote:

Hello everyone, I'm creating this forum to share updates regarding bug and feature updates relevant to club administrators.

Last online feature be great if it was kept as a club admin I need to know who's active or not etc.

Isengard1

This forum should be pinned.

snowy

mhm

Ximoon

Following. Quite excited. People have been waiting quite a lot, I really have high hopes.

RayDuqueIII

Good

Ray Duque III, GMBD

Kookaburrra

Thanks

stephen_33
SamCopeland wrote:

Hello everyone, I'm creating this forum to share updates regarding bug and feature updates relevant to club administrators.

Many of us have been hoping for something like this for some years, so most welcome!

Since a number of club admins make use of the site's API, is there any chance of this topic being extended to problems with that as well?

Fantasto

Is there anything new on the vexed matter of muting admins?

jcohen42

Thanks, Sam. I do hope you have not been thrown to the wolves here and told "here, deal with this!" wink It shouldn't be the job of one individual to liaise with thousands of club admins, this is a team effort on all sides.

hohes_cs

I really hope that a dialogue on equal terms can be achieved here! But it will be a difficult journey because Chess.com has destroyed a lot of trust over many months. So far there is only hope for the remaining administrators who support Chess.com with their self-sacrificing and unpaid work and even pay for it! We'll see, but every attempt, no matter how small, is worth it in the end (maybe!?)!

SamCopeland

@Fantasto, I'm talking with the support team now, and there are some product improvements coming. I'll have an update by the end of the week! I know that's been irritating.

@stephen_33, API is probably a separate discussion, but there are some exciting developments in that space being tested now (mostly to support leagues). I would encourage anyone using the API to join the Developers club, and if you are interested in testing, let me know, and I may be able to connect you with the team on that.

@jcohen42, I asked to work on this. Hope I can help.

Kookaburrra
SamCopeland wrote:

@Fantasto, I'm talking with the support team now, and there are some product improvements coming. I'll have an update by the end of the week! I know that's been irritating.

@stephen_33, API is probably a separate discussion, but there are some exciting developments in that space being tested now (mostly to support leagues). I would encourage anyone using the API to join the Developers club, and if you are interested in testing, let me know, and I may be able to connect you with the team on that.

@jcohen42, I asked to work on this. Hope I can help.

Being muted has been more than irritating. I found it very stressful. Helping and getting muted for it.

snowy
Kookaburrra wrote:
SamCopeland wrote:

@Fantasto, I'm talking with the support team now, and there are some product improvements coming. I'll have an update by the end of the week! I know that's been irritating.

@stephen_33, API is probably a separate discussion, but there are some exciting developments in that space being tested now (mostly to support leagues). I would encourage anyone using the API to join the Developers club, and if you are interested in testing, let me know, and I may be able to connect you with the team on that.

@jcohen42, I asked to work on this. Hope I can help.

Being muted has been more than irritating. I found it very stressful. Helping and getting muted for it.

There's also loopholing. Getting muted then leaving then rejoining.

I feel like Admins should be able to promote.

Kookaburrra

I was just messaging for matches in join as I’ve done for 5 years.

Fantasto

Just to clarify: when Kookaburrra says just to join she means team matches.

Kookaburrra

Yes. Daily team matches in join and messaging club members of clubs I am admin or super admin in. Same as others have. I’m not the only one.

Ximoon

But appart the terrible psychological shock of this kind of muting, the effect of getting muted (which is of course worse when it's a false positive like that) is the removal of all notes, topics and announcements. It's enough to kill a club and a league. We discussed about that in extenso , I hope it will be addressed.

So as I said, I'm happy to get finally some interaction with CC devs, in a way. Thank you Sam. And before talking added features to clubs many of us are really looking forward having things fixed, but you probably got that point.