
Don't buy chess sets from Walmart



I guess Walmart will get a few of those returned... :-)

Geez! This reminds me of the movie Elf where the character named Walter Hobbs signed off on a children's book they published which did not include the last page.

I guess Walmart will get a few of those returned... :-)
I think they are one step ahead of you. It says right on the box "Do not return to the store".
Somewhere in the fine print it probably says if you aren't satisfied for any reason simply take it back to the factory within 24 hours of purchase for a free replacement.

Now that I think about it, I wonder if they meant don't take the chess set back to the store, or just don't return to the store at all. It is Walmart.

I guess Walmart will get a few of those returned... :-)
I think they are one step ahead of you. It says right on the box "Do not return to the store".
Somewhere in the fine print it probably says if you aren't satisfied for any reason simply take it back to the factory within 24 hours of purchase for a free replacement.
As long as you're willing to stand in the customer service line for 20 minutes with receipt in hand, they'll take it back. Of course, that's 20 minutes you'll never get back...

LOL! In which universe do people take products to the factory? Should I fly to China?
There's no fine print. I've contacted their customer support, just like it instructs in plain text on the box. You guys crack me up.

LOL! In which universe do people take products to the factory? Should I fly to China?
There's no fine print. I've contacted their customer support, just like it instructs in plain text on the box. You guys crack me up.
Um, I guess I didn't make myself totally clear. I meant take it back to Walmart.

Not clear at all. You didn't specify Walmart, and you included a quoted comment that says "simply take it back to the factory".

Response from Spin Master:
Hello Joe,
Thank you for contacting Spin Master Customer Care!
Thank you for providing the product code. It looks like you have one of our classic items. Unfortunately we no longer manufacture this item and do not have any parts or accessories available for it. We sincerely apologize for the inconvenience.
We still want to help make up for the experience as best as we can and would like to offer the following:
1. Deal No Deal Jumbo Card Game
2. Cardinal 500 Piece Adult Puzzle
3. Cardinal Deluxe Bingo Cage
I'm not sure if they're offering me 3 games, or if I'm supposed to pick one.
"Adult" puzzle sounds interesting.

I guess Walmart will get a few of those returned... :-)
I think they are one step ahead of you. It says right on the box "Do not return to the store".
Somewhere in the fine print it probably says if you aren't satisfied for any reason simply take it back to the factory within 24 hours of purchase for a free replacement.
As long as you're willing to stand in the customer service line for 20 minutes with receipt in hand, they'll take it back. Of course, that's 20 minutes you'll never get back...
I think Walmart should change it's motto. Maybe it doesn't even have one, I don't know. But the motto should be "Walmart, 20 minutes you'll never get back".
I still think the best advice is what is printed on the box holding the chess set. "Do not return to store".
"We still want to help make up for the experience as best as we can and would like to offer the following:
1. Deal No Deal Jumbo Card Game
2. Cardinal 500 Piece Adult Puzzle
3. Cardinal Deluxe Bingo Cage"
Interesting to be offered three items, all of which have nothing to do with chess... ;-)