Benefits not available after bought Diamond membership

Hi,

As written in the topic, I bought Diamond membership for chess.com on apple app store, but I still cant use the benefits. Please help.

There is a help and support forum where you might have better luck, but realistically your best bet is to submit a help and support "ticket".  Notice at the bottom of the page next to the green pawn a small listing of things to click on.  Click "help and support".  That takes you to the FAQs page where you click on "contact help and support".   That takes you to a page where you can fill out a support "ticket".   Best of luck, hope that helped.

there are staff members around just check some posts if you find one of them post on his/her page your problem and send them a message that could be a shorter way to figure out your problem