When you create a challenge you change the Type to 960
How do you play chess 960 on the app?

When I tap 960, the board set up looks like standard. I tried it and found that I was playing standard config. What did I do wrong?

On the mobile app or tablet app, tap the button indicating type of game. It is usually [standard] by default. Then tap that button and a list of configurations will appear: look for 960 and tap that.
Creating a configuration manually is problematic because you may set up an illegal one. The site's software generates one of the 960 possible back rank configurations, both sides being the same.
Please can someone help