Chess.com is Hiring - Customer Support Team Member!

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erik

As we continue to grow we need more support members to help out!

Customer Support Team Member [FILLED]

Chess.com is looking to add a customer support representative to help provide top-notch customer service to our 2 million+ chess fans. Join our team and enjoy your job every day!


WHO YOU ARE

  • You love chess and Chess.com!
  • You enjoy helping people and solving problems
  • You have good people skills
  • You are very dependable, organized, and efficient


WHAT YOU WILL DO

  • You will help Chess.com members with their support requests including:
    • Name changes
    • Account issues
    • Username approval
  • Work with support tickets to resolve common issues:
    • Computer/browser support
    • “How do I…” questions
  • Moderate in forums and comments:
    • Close spammer accounts
    • Report abusive threads
    • Watch comments on key articles, etc


COMPENSATION & SCHEDULE

  • $8-$12 per hour ($16,000-24,000 US dollars per year)
  • ~40 hours per week (must work at least 1 day per weekend)
  • You will work online from your home (may NOT work from cybercafé or public location)


REQUIREMENTS

  • Excellent English skills
  • Must be 18 years old or older
  • Must have very good, stable Internet connection and own computer


HOW TO APPLY

  • We have enough applicants at this time. Thanks!

 

 

 

Check out the post here: http://www.chess.com/news/chesscom-is-hiring---join-the-customer-support-team-5701

david1995
[COMMENT DELETED]
ozzie_c_cobblepot

I love that chess.com is growing!

Long live chess.com!

erik

bump!

kco

why is that ?

You will work online from your home (may NOT work from cybercafé or public location)


leightonnicholls
[COMMENT DELETED]
shadowslayer

I would be willing to take it for free, seems easy enough and I've certanaly been here long enough.

Flamma_Aquila
_Chess_Boy_ wrote:
kco wrote:

why is that ?

You will work online from your home (may NOT work from cybercafé or public location)

 


My best guess is that because of security, since other people will use the internet cafe/public location, they may be able to access files and other sorts of stuff.


Yeah, I would imagine spamming companies send people to cybercafes to steal passwords, so that they can then spam from accepted usernames. Can you imagine the havoc if, say, those gay porn spammers from a couple weeks ago got a hold of a staff member's password! Tongue out

furtiveking
_Chess_Boy_ wrote:
kco wrote:

why is that ?

You will work online from your home (may NOT work from cybercafé or public location)

 


My best guess is that because of security, since other people will use the internet cafe/public location, they may be able to access files and other sorts of stuff.

Also, there is the issue of reliability... what happens if the cybercafe closes down?

kco

nowaday wouldn't you be able to take you own computer there ?

kohai

bump

Beester

Would chess.com considering hiring part time?  I have a full time job but would absolutely love to be able to give back to the chess.com community and get paid... :)

B

William_Smitham

Hello everyone.  I hope to be sending information to the address provided some time today.  And also, a bump on the topic to keep it visible for everybody!  Smile

erik

UPDATE: no longer requiring the specific online hours. job open to anyone from any country. :)

gbidari

I nominate Ilikeflags

Beester
erik wrote:

UPDATE: no longer requiring the specific online hours. job open to anyone from any country. :)


Possability of part time?

B

philidorposition

I actually gave serious thought to applying for this spot, even considered leaving my current job and all for a brief moment, but decided to stick with it. Sometimes I wish I had a second life, 48/day. Actually, I wish that all the time. Smile

david1995
binhai wrote:

I do it for free. I LOVE CHESS.COM


as would I.

Erik, here is an idea. Hire me and binhai to work for free. Two new employees--no money lost!

littlehotpot
Flamma_Aquila wrote:
_Chess_Boy_ wrote:
kco wrote:

why is that ?

You will work online from your home (may NOT work from cybercafé or public location)

 


My best guess is that because of security, since other people will use the internet cafe/public location, they may be able to access files and other sorts of stuff.


Yeah, I would imagine spamming companies send people to cybercafes to steal passwords, so that they can then spam from accepted usernames. Can you imagine the havoc if, say, those gay porn spammers from a couple weeks ago got a hold of a staff member's password! 


When did that happen,

was it a couple of weeks ago, 

david1995
[COMMENT DELETED]