http://support.chess.com/Knowledgebase/Article/View/38/1/how-can-i-block-another-user
how canI block a player? he is enoying

Yes you can.
You were wrong... I lost points
Anyway,
how is possible tobe created a game which u havent asked it?
huh ? you shouldn't have lose points if you haven't made more than 4 moves.(maybe this doesn't apply to tournament ?) "sorry about that chief"
Por favor, procura contestar de manera clara, amistosa y con afán de ayudar.