Live Chess - Less lag, better connection?

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hsbgowd

Erik, Why dont you just inform everyone ahead of time that the site will be slow for sometime. So, we will not have to bombard you with bug requests and new help and support forum topics.

Funandnice

My pages aren't loading correctly and I know it is not my computer because I used 16 different websites during that time and this is the only one that wouldn't work coreectly

erik
hsbgowd wrote:

Erik, Why dont you just inform everyone ahead of time that the site will be slow for sometime. So, we will not have to bombard you with bug requests and new help and support forum topics.


sometimes we don't know until it's happening. :(

TheGrobe
erik wrote:
hsbgowd wrote:

Erik, Why dont you just inform everyone ahead of time that the site will be slow for sometime. So, we will not have to bombard you with bug requests and new help and support forum topics.


sometimes we don't know until it's happening. :(


Given that, almost as good as informing everyone ahead of time would be if there was some kind of automatic indicator -- say, like the pages loading slower -- that could be used to indicate when there was an issue as soon as it started occurring.

I once worked for a company where the IT department sent out an e-mail alert to let everyone know that E-mail was down.

smashntime

No, it's lagging in loading some online chess games..

lighthouse

What s wrong with live chess ,

being away for a while , can not log in , says that sever is down ,

it,s now being sometime , what s go on please.

erik
lighthouse wrote:

What s wrong with live chess ,

being away for a while , can not log in , says that sever is down ,

it,s now being sometime , what s go on please.


working on some server fixes. will be back online soon!

Funandnice

I am sorry to bring this up but I am sure erik would be happy if we were back on topic!

emtofaan

Sure thing is its better, thanks for the effort!

hsbgowd

Have not seen any disconnections in the last 30 games.. I think its better than compared to other sites now. I quit playing on other sites.

Great work guys!

theriverman

Seems better today.

hsbgowd

Today??? I havent seen a problem since this topic was created.

mottsauce

i've not had any problems with livechess, though i was wondering if, when "chess.com is closed for updates", we could have more awareness of what is being updated.

hsbgowd

Chess.com staff has to try hard to get back those members who began to play on other sites because of the problems we faced till now. Its a biggest challenge for them.

 

And also, I have a suggestion for them if they are reading. Please change the UI too, add some colors and give us option to change the board theme. It kinda looks boring.