Vacation maybe? or internet bug?
online chess time control problem

Sounds like they went on vacation and came back. Not cheating but if they do it repeatedly it's considered vacation abuse and they could have their accounts restricted or even terminated. Let me get a link:
http://support.chess.com/Knowledgebase/Article/View/26/0/how-does-vacation-work--how-much-time-do-i-get
Here's the abuse link:
http://support.chess.com/Knowledgebase/Article/View/104/0/what-is-vacation-abuse
so i was playing 2 guys in online chess , both had their time goes under 15h , then its back to 3 days again O_o is that some sort of cheating ?