Two accounts

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SwarajitD

Hi,

I have two accounts and would like to keep only this one (SwarajitD), which is connected to Facebook. However, I would like to stop using Facebook and just connect it to my e-mail address, which is unfortunately still connected to an old account (Swarajit) that I don't want to keep anymore.

Grateful for any help.

KarolusMagnus

you may want to delete this

SwarajitD

Why?

Lou-for-you

Write to support. Happy new year. It will be ok.

SwarajitD

Well I'm not using the two accounts to cheat, that much should be obvious. I want to delete the old one and keep this one which I started via Facebook - the intention being to leave Facebook and no longer rely on it to log in.

Doggy_Style

Fill in the form:

http://support.chess.com/Tickets/Submit

AlCzervik

Scroll down, click on help and support, and submit a ticket. State your case and they should take care of it.

Kansha

I just answered your ticket :)

SwarajitD

Thanks, guys. :-)

SwarajitD

Hi, I've provided more information since this, but haven't heard anything back. What's more, the account I'm trying to get rid of has been given a free premium membership trial!