accidentally clicked myself out of the legends league can i get my trophies back?

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mountkepi

I was in third with over 4300 trophies and clicked on the leaderboards and accidentally clicked myself out of the league then when i clicked to rejoin all my trophies were gone and im a new league that is awaiting player. Is there a way to get my trophies back? I worked really hard it seems a poor design, has this happened to anyone else?

StephenGehly
That sucks. I was worried that would happen to me. It didn’t even ask you if you were sure? That’s bad design. I hope you can contact someone at chess.com about that. Maybe someone in support can help you. Maybe not. I was gonna request that they remove that option for me.
mountkepi
StephenGehly wrote:
That sucks. I was worried that would happen to me. It didn’t even ask you if you were sure? That’s bad design. I hope you can contact someone at chess.com about that. Maybe someone in support can help you. Maybe not. I was gonna request that they remove that option for me.

I was very scared it would happen for the last few weeks, espescailly cause my screen is small, and then it did happen, it does ask if you are sure, but as soon as I misclicked on it, I tried to quickly correct the redirect by clicking on the leaderboards that i was trying to click on, but the window pops up over the links as i was clicking and so i clicked the confirmation window instead of the link underneath it. im so bummed.

mountkepi
ChesswithNickolay wrote:

I think I know what this is. You were playing leagues before the last week of December, which means that you played leagues with the Beta. Am I not mistaken?

I dont think so i started playing when they announced it with the prize money, and last night i went to click on the leaderboards and accidentally clicked the leave league button, I dont think it was beta based on the number of people playing in the league, and the public announcement.  cause i can see my old division and everyone is still playing in there

mountkepi
ChesswithNickolay wrote:

But Legend Leauge hasn't even started though.

oh i see what you mean, i meant the path to legends im in crystal right now. 

CouldntFindAGoodUsername

Try contacting a staff through support@chess.com, I am not sure if they can help though.

Martin_Stahl
StephenGehly wrote:
That sucks. I was worried that would happen to me. It didn’t even ask you if you were sure? That’s bad design. I hope you can contact someone at chess.com about that. Maybe someone in support can help you. Maybe not. I was gonna request that they remove that option for me.

 

There is a confirm button so you have to both click the Leave League link and then the confirm

Martin_Stahl
mountkepi wrote:

I was in third with over 4300 trophies and clicked on the leaderboards and accidentally clicked myself out of the league then when i clicked to rejoin all my trophies were gone and im a new league that is awaiting player. Is there a way to get my trophies back? I worked really hard it seems a poor design, has this happened to anyone else?

 

You can check with support but my guess is you're stuck in the new division and will have to work your way up again.

StephenGehly
Martin_Stahl wrote:
StephenGehly wrote:
That sucks. I was worried that would happen to me. It didn’t even ask you if you were sure? That’s bad design. I hope you can contact someone at chess.com about that. Maybe someone in support can help you. Maybe not. I was gonna request that they remove that option for me.

 

There is a confirm button so you have to both click the Leave League link and then the confirm

Thanks for this info. 

BotterWottle

Yeah same thing happened to me today, I was 1st in Crystal League with 700 trophies, and I accidentally pressed the leave button, so now I am back at 0. Unfortunate. sad.png

BotKiller12

i unintentionally got to legends