Cheat Detection and AI

I lost to someone earlier. Typical stuff - new account, playing their openings at a consistant 6s per move, extremely high accuracy, 10:1 win to loss ratio, losing or drawing only to those who seem to have very suspicious accounts.

Doesn't particularly bother me, we all get this all the time. I'm just a bit curious why the tech can't detect this sooner. After I reported this person they've been on a 10 game rampage, each one between 92 and 98% accuracy.

I understand if north of 3% of accounts are cheating there must be an enormous load on the system. But I've had 28 points refunds for losing to cheaters this year and when I look at them, the vast majority were less than 1 month old accounts. I'm just a bit surprised these can't be detected and shut down faster. There also seems to be very little legal risk to having a stricter policy that shuts them on suspicion. It's not like the few legitimate players who get caught by that mechanism really lose much.

But it also got me thinking about AI, which seems almost perfectly catered to addressing this problem. Especially given the amount of cheater data that chess.com must have for something it train on.

I'm sure this has been discussed to death. I'm just a bit confused why automatic mechanisms are not more effective. I'd love a clear explanation.

Cheers!

looks more like a smurf account to me

Could be perfectly a smurf account. Some people cry too much when they lose a game

There are plenty of cheats on here.
I lost to a player recently who, having played them earlier, suddenly discovered a near perfect game, playing at 95.7%, with a chess.com saying they played like a 2600 player for that one game. 
Now I am no expert, I only have an 1850 rating so it is not like I am the guy who knows a lot, because I am just average.
However, I don't believe it was a smurf account either as I looked back over their previous games and they tended to hover over their rating (around 1650). 
Having reported it to chess.com we hear nothing back.

The sad part is you read other forums and they say the same thing - chess.com tends to turn a blind eye to a lot of cheating.

Anyway, it is just a board game, but it would be nice to know if the site plans on addressing this anytime soon, or cheating is now part of the game on here.

https://support.chess.com/article/648-what-do-i-need-to-know-about-fair-play-on-chess-com

https://www.chess.com/article/view/online-chess-cheating

The site closed over 50,000 accounts last month for fair play violations

https://www.chess.com/article/view/chesscom-update-october-2023#FairPlay

Discussions of cheating, potential cheating, or cheat detection are not allowed in the general forums. If you would like to discuss join the following club: https://www.chess.com/club/cheating-forum