Game crash

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docmaillou

My app keep crashing when I try to play a game. Everything else works just fine... I have a Samsung s10

Martin_Stahl
docmaillou wrote:

My app keep crashing when I try to play a game. Everything else works just fine... I have a Samsung s10

 

Try clearing the app cache. If that doesn't help clear the app data and finally, if that doesn't work, uninstall/reinstall.

docmaillou

yeah kinda anoying I tryed everything too

 

docmaillou

It doesnt seem to be the games, cause I can easily join bots games or watch analysis... I just can't join online games, wich seems to be a server problem or some kind of api null thingy

docmaillou

Yeah I sent emails to them hope to get some response soon

WallyChamp3378

I have the same phone and same problem. What they need to fix after fixing the problem is adjusting my rating back to normal. Every time I try to start a game, I disconnect and then it resigns me.

docmaillou
WallyChamp3378 wrote:

I have the same phone and same problem. What they need to fix after fixing the problem is adjusting my rating back to normal. Every time I try to start a game, I disconnect and then it resigns me.

true xd even if i suck I still lost over 100 elo cause i'm dumb

docmaillou

I think the bug is due to the new android version from december 22. Cause I havent been able to play since then

HalfReward

I can't play rated online games app keeps crashing

docmaillou
HalfReward wrote:

I can't play rated online games app keeps crashing

Yeah us too... Since when?

StormCentre3

The same issue exists in iOS app. A solution that works for me is to simply close the app and reopen. 
The frozen game starts back up with a running clock.

Had the issue a dozen times. 

StormCentre3

Wonders - perhaps a server recognizes the app connection where all the games are to be played and an issue is partly there?

Asdee

I'm having the same issue. I press new game goes looking for new opponents then blanks and then goes back to new game page. Looking at my game archive I've lost about 6 games in a row and my rating has dropped. Fix the bug guys.

docmaillou
BadBishopJones3 wrote:

The same issue exists in iOS app. A solution that works for me is to simply close the app and reopen. 
The frozen game starts back up with a running clock.

Had the issue a dozen times. 

doesnt work for me. the game just crashes and doesnt let me go back in... 

docmaillou
Asdee wrote:

I'm having the same issue. I press new game goes looking for new opponents then blanks and then goes back to new game page. Looking at my game archive I've lost about 6 games in a row and my rating has dropped. Fix the bug guys.

yeah hope they fix that cause I cant play on my computer atm so i kinda want to play phone... sucks

leiftown
Same problem here. No solution.
docmaillou

Its now fixed

RuffledZest
docmaillou wrote:

My app keep crashing when I try to play a game. Everything else works just fine... I have a Samsung s10

Yeah I know Samsung suck 

docmaillou
RuffledZest wrote:
docmaillou wrote:

My app keep crashing when I try to play a game. Everything else works just fine... I have a Samsung s10

Yeah I know Samsung suck 

Yeah totally it

kfleit
The iOS app is crashing when doing lesson challenges. Is anyone else having this problem? It’s been happening for a couple of weeks now. Very frustrating. I have tried uninstalling and reinstalling, including deleting backups before reinstalling.