Is anyone's ChessKid.com account being weird? - Chess Forums

gemma7z

Aug 24, 2020

0

#1

Aug 21, 2020, 11:41 AM | 0

OK I tried to login but it said like "Oops?! We noticed the following errors in your form: Error 5713: Unable to login. Please contact support to resolve this issue." And I was like "WHAT?!?!" Plz say something if this happened to you!

Martin_Stahl

Aug 24, 2020

0

#2

gemma7z wrote:

Aug 21, 2020, 11:41 AM | 0

OK I tried to login but it said like "Oops?! We noticed the following errors in your form: Error 5713: Unable to login. Please contact support to resolve this issue." And I was like "WHAT?!?!" Plz say something if this happened to you!

Did you try contacting support?

gemma7z

Aug 24, 2020

0

#3

Yes i did they said this :

Hello! And good afternoon from Igor at Chesskid.com!

Thanks for your email! I'm happy to help!

I'm sorry about that problem! Can you let me know if you see any error messages displaying an error code when you try to log in? Can you screenshot that error message and send it to me?

Are you trying to login using your email and password? You must enter the username to login, the email won't work :)

Also, can you tell me any other current or previous usernames that you may have had on Chesskid.com?

I'll be looking for your reply, all right?

Cheers!

How helpful was my support? Your feedback on my performance is helpful and appreciated!
Great Okay Not Good

Igor
Support Team
https://www.chesskid.com