LiveChess Very Slow

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Fred_Hache

On my side Live Chess is very slow from of two days now.

When i do a move, the piece go back first to his basic position, after trying to do the move several times, the piece is on the place i want him.
Well this is deadly by livechess (Bullet & Blitz).

Is there something wrong on my side here or are there problems with live chess ?
Fred Hache

cocteau
Happening to me too. It's very disconcerting especially during the time scramble. If you attempt a premove all hell breaks loose, pieces going backwards and forwards all over the place! I was going to ticket support today but maybe the answer will be forthcoming here.
Fred_Hache

Okay cocteau, than it is chess.com. Well, in that case i assume they work on it to solve these problems.

Fred_Hache

Until now (today) the problem occurs. Pity, because if this not gonna change, i can't play bullet/blitzchess anymore.

Fred_Hache

It's a pity, i cannot play bullet/blitz anymore.  Sometimes i try, but it doesn't work. Thats also the reason my rating is goin down.

I hope there is a solution for this problem !

Fred_Hache

Friday 23th of march, the problem is still there. Because i try several times my rating is under the 1000 now. Doesn't matter to me, but it shows that the system still doesn't work.
It is like cocteau wrote: "If you attempt a premove all hell breaks loose, pieces going backwards and forwards all over the place! "
I guess Chess.Com is going to work on it ???!

cocteau
Made some progress by unistalling Chrome and reinstalling, also reinstalled Java. Unfortunately I'm beginning to think it may be a virus, working on it, I will let you know how I get on.
Fred_Hache

Thanx cocteau, i don't know what it is, but the problem still occurs, also today (sa. 24-03-2012).  I myself do not use chrome.  That didn't work here properly.  Recently i formatted all partitions here, and installed windows xp and other software (yes, the official purchased version !) again.  Immediately after installing windows i installed (as i always do) first, first a very good virusscanner.  After that & a scan of it, i do install the rest.
I mention this to let ya know that it cannot be a virus on this side (in my opinion).
So i like to read from ya (probably in time ?) what the problem is.

Fred_Hache

Finally i come so far to do an urgent call to the crew of chess.com for deleting my account.  Perhaps when i can/may ? comeback with another account the problems may be over.  I see no other way.

Fred_Hache

I'm still aware, but i think i can state now that the problems are over now.
I did check my pc on this site & Chess.Com did change somethings too (Style/look etc... ?).
It seems to work again, however, i must rebuild my ratings now up to around somewhere 1100.  That's a long way to go. But okay, that doesn't matter.  The main thing is that it works again.
If it is due to efforts of Chess.Com ? Than my thanks to Chess.Com.

quirzu

This posts are 2 to 3 years old, but the same happens today in December 2014. Can sobebody in chess.con tell me what is happening?