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guys why can't I play online on my phone
I'm using the iPhone 5 - 10.0.2 having a problem with that
Jun 12, 2017
0
#25
This is a crazy issue, but here is the explanation:
The reason that some iOS devices are unable to connect to live chess games is because of a limit in 32bit devices which cannot handle gameIDs above 2,147,483,647. So, literally, once we hit more than 2 billion games, older iOS devices fail to interpret that number! This was obviously an unforeseen bug that was nearly impossible to anticipate and we apologize for the frustration. We are currently working on a fix and should have it resolved within 48 hours.
Thanks!
Erik
Okay, thank you for that update.
erik wrote:
This is a crazy issue, but here is the explanation:
The reason that some iOS devices are unable to connect to live chess games is because of a limit in 32bit devices which cannot handle gameIDs above 2,147,483,647. So, literally, once we hit more than 2 billion games, older iOS devices fail to interpret that number! This was obviously an unforeseen bug that was nearly impossible to anticipate and we apologize for the frustration. We are currently working on a fix and should have it resolved within 48 hours.
Thanks!
Erik
It's a nice story but in reality new devices don't work as well !
You are saying you are working on it? What does it mean? ETA ?
Yeah, would you guys stop repeating each other!
He said 48 hours. Stop wasting his time by tapping on, and wait 48 hours.
If there is still a problem in 48 hours, then make all the inquires you want.
If there is still a problem in 48 hours, then make all the inquires you want.
Erik wrote:
"It was obviously an unforseen bug that was impossible to anticpate". Isnt chess all about anticipating problems? 😂
Ha ha. XD
Jun 12, 2017
0
#33
Humble apologies Erik; missed your previous post: chess blindness🙈. Thx for the heads up, figure our frustration shows how much we appreciate playing here👍🙏🍁
Me too
Ahhhhhhhhhh I need chess
Please, play daily chess hahaha
48 hours? I've had this problem 4 days now. So chess.com didn't even know about it till today. So anything Apple is not working but you can still play the computer? Like I don't get enough of that in live chess. Lol...
Jun 12, 2017
0
#38
Good to see that chess.com is working on the issue. I've been able to play on my iPhone and of course my computer, but not on my iPad.
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All devices here as well.