The unhackable hacked

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SubmittedToYHWH
Ever since I got on here, I know the mods swear there's no way to hack the game or the clock. We all understand that chess.com is the most perfect closed system in the world. Unhackable. Safe and effective & all this other jazz... But lately and bullet and/or hyper, it's like I'm playing people who are set on a 1|1 whilst I'm on a 1|0. I've been experiencing matches where I'm moving just as fast And in many cases faster than my opponent and somehow lose on time by like 17 seconds in a 30-second match. Now, if it were possible to choose such a challenge and I chose some type of disadvantage in the settings, it would be one thing. But in a 1|0 bullet/ hyper tournament... that seems like cheating
Martin_Stahl
SubmittedToYHWH wrote:
Ever since I got on here, I know the mods swear there's no way to hack the game or the clock. We all understand that chess.com is the most perfect closed system in the world. Unhackable. Safe and effective & all this other jazz... But lately and bullet and/or hyper, it's like I'm playing people who are set on a 1|1 whilst I'm on a 1|0. I've been experiencing matches where I'm moving just as fast And in many cases faster than my opponent and somehow lose on time by like 17 seconds in a 30-second match. Now, if it were possible to choose such a challenge and I chose some type of disadvantage in the settings, it would be one thing. But in a 1|0 bullet/ hyper tournament... that seems like cheating

It's lag and/or disconnects

https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance

https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues