What's the matter, too frightened to say that you ban my region from playing ??

To cut a long story short, I was able to play against other people until recently when all I started getting at the match-up screen was 3 small blinking squares, it seemed that my IP seemed to be 'banned' from connecting to the 'match-up' server.

After a number of attempts at trying to play via a proxy IP, (which tbh is crap because all that ever happens is lost games due to the constant disconnections), I contacted 'support' to ask them if my region was 'banned' from playing chess under US sanctions.

I received a reply from a member of the support team who said that they do NOT intentionally ban IP addresses and he asked me to send him my IP info from ipchicken so that he could check it out, which I did.

Despite sending this info, I received NO reply, 2 weeks later I sent again, and again, 3 weeks later and still NO reply.

What's the matter 'support' team, (and yes, I use that term loosely because it seems that 'support' is a joke on this site when emails are just ignored), are you too frightened to say that YES, you DO ban certain IP addresses/regions from playing chess.

It sure looks like you have been playing.

How could you play if your ip was banned?

Also, you have only been a member for 10 days. How could you have 3 week old support emails?

My place of work uses a stable(ish) proxy IP address, my home address doesn't have that luxury. And just because this account is only 10 days old, it doesn't mean it has been my only account.

I have 1 account, I tend to delete and begin anew after a while.

If there really was a regional ip ban, shouldn't you be able to find others with the same problem?

chess.com admins don't seem quite efficient for me so idk what to say honestly, good luck with that

Bamboozled again. 

Maybe your accout has been cloned or invaded. Who knows?
Can you  access your account using the mobile phone?

Maby times databank corrupts due of large usage. 

To help solve your problem, I suggest you report the time and date error happens,
your IP , operational system and so on.

I have a similar propblem with my tablet. It has IOS 5.1 and all I can see is an error page
when try to access Chess.com.

By the way, I am not Chess.com supporter.
Good Luck!

this is a scam and you know why? well it is because you can literally "change" your nationality in settings and be from a different country every day defenitely not what @grable does all the time so basically you can change your region and if no region could play then well this site wouldn't make sence. Maybe this guy had an alt, he got banned, and then made a new alt and tried to say nonsence to the admins that banned him for his actions and got exposed by saying stuff 3 weeks ago on 11 day old account.

Nice try @sylvanaswindrunner002 but the admins and all the people here are right of this fake thread.

Hmm.  Well since I don't know @sylvanawindrunner02 's other accounts, I can't check out whatever his actual problem might be with the staff support members I know. 

Isn't that effectively sandbagging?

What does this even mean? You expect him to go door to door asking if people around him can play on chess.com? And then what? He should have them report to you to prove his point?

You... you actually think changing your flag in settings would get around banning a region's IPs... just stop. All that does is change the flag icon, nothing else.

lmao he actually thought that

Another priceless thread. 

Considering where its posted, it is priceless.

Legit, I can't play at home unless I stick in a proxy IP, which seems to indicate that chess.com ban entire regions/countries from playing.