Why does Chess.com keep crashing on the browser?

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Husenyi

I play Chess on the web browser on Microsoft Edge, and when I'm playing against a chess bot, everytime that I make a move after the 1st move, the website has a chance to crash.

I don't know what to do. Is the problem my computer or is it to do with the cache? I really need an answer because this always happens.

Martin_Stahl
Husenyi wrote:

I play Chess on the web browser on Microsoft Edge, and when I'm playing against a chess bot, everytime that I make a move after the 1st move, the website has a chance to crash.

I don't know what to do. Is the problem my computer or is it to do with the cache? I really need an answer because this always happens.

 

Does it only happen on Edge?

Husenyi

I believe so. I only ever play on Microsoft Edge, and whenever I do, it crashed.

I will test Google Chrome and see if it crashes then.

fedric

Did you ever get this resolved? 
I'm having the same problem now, but in live matches.

jordanjordan2
https://www.twitter.com/p.pdf
Chassah

Website loads, game starts and immediately crashes, I lose game points.

anyone know the cause?

AwnozS

this has been going on for so long. why won't they fix it

Saltyirishmen

I get this same thing, but happens after a tight win or certain players, because when I try to analyze the game it also will kick me again certain players. The kind that regardless of complexity of move or exchange take 1 to 3 seconds every move....

goddeloze

I have the same problem on my desktop and it sucks.

desapisa

same problem on chrome

JuSou

Same problem on Opera. I can play the first move and then it crashes. It happens maybe on 1 game out of 10

Threepackabz

Hey guys , Every time a play any game against a bot and online people or friends , My game always crashes , And I can never play chess , I HAVE INTERNET OF COURSE . AND WHEN I FIRST PLAYED MY GAME , IT RELOADED MY PAGE THEN , WHEN I TRYED TO MAKE A MOVE , MY SITE CRASHED , THIS ALWAYS HAPPENS , PLS REMOVE IT !

Martin_Stahl
Threepackabz wrote:

Hey guys , Every time a play any game against a bot and online people or friends , My game always crashes , And I can never play chess , I HAVE INTERNET OF COURSE . AND WHEN I FIRST PLAYED MY GAME , IT RELOADED MY PAGE THEN , WHEN I TRYED TO MAKE A MOVE , MY SITE CRASHED , THIS ALWAYS HAPPENS , PLS REMOVE IT !

What browser and version?

MightyBorough

You guys complaining about losung points from crashing awarding the opponent the game - try going from 1200 to 920 due to thus fault !!! Cant seem to find a solution.. u guys find one ?

AwnozS

I changed to edge browser and the problem went away.

MightyBorough

Thank you for your reply my brother

BChain21

I have the same problem here, using Chrome. Does anyone know the cause of this?

Threepackabz
Martin_Stahl wrote:
Threepackabz wrote:

Hey guys , Every time a play any game against a bot and online people or friends , My game always crashes , And I can never play chess , I HAVE INTERNET OF COURSE . AND WHEN I FIRST PLAYED MY GAME , IT RELOADED MY PAGE THEN , WHEN I TRYED TO MAKE A MOVE , MY SITE CRASHED , THIS ALWAYS HAPPENS , PLS REMOVE IT !

What browser and version?

Every device and browser doesn’t work . I can only play on the chess .com app

Martin_Stahl

Do you have old devices or browsers? Are you running through a VPN? I'm not aware of any similar reports like that

MightyBorough

I had the same problem and lost a heap of points as it would crash after 2,3 moves..since using Edge havent hadvit happen once. Maybe try that browser ?