Your connection is unstable....

Hello everyone.  I was just wondering if anyone else has had connectivity issues with chess.com during the middle of live games?

My internet connection is showing that it is quite strong at the moment - and just now, a game (that I was winning) "auto-resigned" because my, "connection is (was) unstable.  

Quite frustrating.  

Question: how does chess.com determine which players connection caused the problem?  I am no techie, but am showing "all bars" strong right now, and have no other connectivity issues whatsoever on any other platforms I am using. 

Thanks in advance,

-Rich D

The traffic goes from client 1 -> Server -> client 2 so if the server determines that you disconnected, that means it isn't able to communicate with your client.

There are some things you can do on your end:

https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues

Yes, just happened to me twice in a row. My internet was working, both wifi and mobile.

Yeah, I'm having problems too

502 error 10 mins end still

Right now the site is having issues.

Can’t connect to games 

same here . . . guess I'll play on my next break.

Sameeeee for me as well

I just lost a game on time. Clock keeps blinking and showing my opponent has 56 seconds to reconnect. It happened like 5 times in game then all of a sudden my clock shows 8 seconds. Something is wrong. Can handle losing but not like this....