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Hello, today I wanted to log in on my chess.com App, but since I’m a little lazy I wanted to log in via apple. After I have chosen that option I suddenly got to create a new account. Not thinking much I did everything wondering why this is working and suddenly I got two accounts on the same E-Mail :/. Could anyone help me?
Oct 5, 2022
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#2
MarkoRing2 wrote:
Hello, today I wanted to log in on my chess.com App, but since I’m a little lazy I wanted to log in via apple. After I have chosen that option I suddenly got to create a new account. Not thinking much I did everything wondering why this is working and suddenly I got two accounts on the same E-Mail :/. Could anyone help me?
Are you sure they're both using the same email? Because as far as I'm aware, the system prevents that from happening.
That said, something like that would require a ticket with supporthttps://support.chess.com/article/346-contact-us