Its not working here neither. Its a option in coach section, but must be a bug for yesterday ai coach voice was gone... and still gone today..
AI Coach Review Sound Not Working.

Same here, no coach voice explanations (Diamond Membership) in Game Review using Chrome mobile accessing Chesscom Web on Android. I hope it's not permanently gone. I liked the feature 😭.

Yes, I'm having the same issue. It seems to intermittently turn off and on, but I can't find any setting to fix it. It seems to reoccur every few days for me.
Same here ... I'm not sure about it being an "AI" game review .. but yes, when doing a game review the text to speech of the comments doesn't work.
On a desktop browser using Google Chrome Version 134.0.6998.89 on Windows 11.
For the settings I've got:
- Play Sounds = Enabled
- Sound Theme = Default
Under "All Settings" > I tried switching between these two without success:
- "David"
- "Nadia"
- Voice = Enabled
Other sounds are working - like piece moves and game over sounds

Hi folks. Thank you for this report. We are looking into it.
Good Job! The Game Review Coach is talking to me again!

It should be back and working. Thank you for your patience and let us know if you run into any more problems.

Hi folks. Thank you for this report. We are looking into it.
Good Job! The Game Review Coach is talking to me again!
Yes indeed, I do Love Mae's voice...
Is this happening for anyone else? I don't see any option to toggle on/off