How do you report bugs? They changed it from a pseudo amazon ad to a pseudo facebook ad. Its like 2 out of three games, preventing me from rematching.
Annoying opening of SPAM-Sites triggered by chess.com, what a shame!
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Nov 5, 2018
0
#23
You have to hover the cursor over the word help on the very bottom on the left to report a bug. Then select the last option on the drop down menu.
Is there anyway to do this on the mobile site? It's starting to redirect me when i hit "new game" which is resulting in abandoned games and now penalties for me.
Anyway to report the issue, that is.
Nov 8, 2018
0
#27
Installing an adblocker can resolve this problem - if you don't want to block all ads then you can set it to just block the Amazon popup.
I keep on getting spammed to some "free" gift spin spam page every time I click a button on chess.com. It is happy.luckstarclub.com and is very annoying. It is only happening with chess.com when I play online on my iPad. This is very unprofessional for such a site like chess.com. I was considering buying a diamond or gold membership plan as I use this site so much but now I am reconsidering. I would rather play on a website like lichess and not get spammed even though there are less players.
I have an ad-blocker installed. It doesn't seem to prohibit the redirects. It's weird because literally the only website that i have a problem with is chess.com. it was bad enough when attempting a rematch redirected me, but now its the "new game" button as well. Im sure they do it to make money.
Reported the issue, but doubt they'll fix it.
Nov 11, 2018
0
#30
you could also try downloading the app. this can not happen on the app
Ok. Do you know how to report a bug here? The team is very vast in fixing issues.