Board not loading

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AlanTuringWasARobot

Whenever I try and load the Chess.com/play/online page, I am encountered with an issue where my display doesn't load. The board, pieces, chatbar and movebar are all gone. Is there any fix to this?

Martin_Stahl
AlanTuringWasARobot wrote:

Whenever I try and load the Chess.com/play/online page, I am encountered with an issue where my display doesn't load. The board, pieces, chatbar and movebar are all gone. Is there any fix to this?

 

It's a known issues impacting a subset of members. Staff are aware and working on it.

For Live, use the following until the problem is resolved: https://www.chess.com/live

Lloigoroth

Is there a fix for this yet? I just started having this problem on my PC

Martin_Stahl

There are a few topics like this that I'm aware of now. I'm guessing it's related to the CDN the site uses and it's impacting a subset of members.

Martin_Stahl

Staff are saying it should be resolved

Bonnibel_Chess

I also have this problem :/

milo_barclay19-snapchat

I now have it

Martin_Stahl

For those having the issue now, what browser and version? Any add-ons or plugins installed?

Bonnibel_Chess

Now it just stays loading forever, I got the latest version of Chrome....

Martin_Stahl
StarfunkBoogie wrote:

Now it just stays loading forever, I got the latest version of Chrome....

 

Have you tried clearing your browser cache?

Sam3124

2022 and board still doesnt load

 

Martin_Stahl
Sam3124 wrote:

2022 and board still doesnt load

 

 

The board loads unless there's something blocking it on the client side or you're on an unsupported browser.

Sam3124

im on chrome

 

Sam3124
Sam3124 wrote:

im on chrome

also dont have any extensions running or anything extra

 

 

Martin_Stahl

What version of Chrome? Is your device managed by a company or other organization?