cancel membership and provide Refund

Hi Admin,

I would like to request a refund since i want to cancel my premium membership, its not been 30 days since i started it so can you pls process my request.

Thanks,

Sri;.

Click this link and go all the way down to "Refunds.":

http://www.chess.com/legal.html#subscriber

If that does not answer your question, then just read the whole page and look for a link to cancel your membership. You can only get a refund, if this is your first time you paid for a Premium membership. If you have paid for a Premium membership before, I don't think you can refund your Premium membership now. I found all this by going to the link and going down to "Refunds."

-BlueGator456

-I hope I could help!

Hi Admin,

I would like to request a refund since i want to cancel my premium membership, its not been 30 days since i started it so can you pls process my request.

I would like to request a refund.  I was signed up for a year instead of a month and have not heard back from customer service yet.  I've played maybe 5 games since I've had the service.  Refund please.  I am not satisfied.

Hi Admin,

I got charged for 49.99$ a week ago and the membership is not active now.

Either cancel the charge or activate the membership.

I have written many support tickets and got no response. 

There is no contat number to call and figure out what's going on.

Thanks,

Sirisha.

Hi Admin, 

I got charged $49 for a year plan, but I wanted to sign up for the $7 monthly plan, not the year plan. Is there any way that I could get refunded the $49 and then charged for the month plan? I play on Chess.com all the time, and I'm happy for the upgrades, but I accidentally signed up for the wrong plan. I have in fact signed up for a membership before, so I know that I can't get a full refund, but it would be really great if I could switch plans.

Thanks,
Will 

This

"Hi Admin,"

thing starts to remind me of old Zork

"Hello Sailor,"

- - - - 

Someone should start a refund-requesting note that way to make it a bit more amusing. 

For all billing inquiries, contact member support using this form:

https://support.chess.com/customer/portal/emails/new

Be sure to specify billing in the dropdown menu. Thanks!

i want to cancel my upgrade ,what do i have to do ?

I want my refund i send message but nobody cares what the hell is this site? where is your warranty?

Hi sir me raz my user id Raz-123 i m a gold class member i lost my 1875 Indian money today because of membership i thought it was monthly basis payment but they deduct 1875 from my account please help me to cancel my membership and if it is possible then return my money thanks

You need to open a ticket.

https://support.chess.com/customer/portal/emails/new

This topic is being locked.  Please take all billing issues as advised to https://support.chess.com/customer/portal/emails/new

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