Cannot Login to chess.com with a username and password - only Facebook

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Jrmz399

Hello, 

I have some new chess boards and apps that will connect to my Chess.com account with an email and password.  However, because I started with a facebook login, it doesn't allow me to do this.  Is there a way to create a regular login and password through the chess.com website, so I can unlink my facebook login.   Normally I wouldn't care about deleting and restarting a whole new account, but I have too many friends that I made over the years and I have an active subscription that I don't want to lose.  Any help would be appreciated.

Jrmz399

Thank you.  I don't want 2 accounts.

Jrmz399

Will do.  I was hoping there would be a faster fix.   

Martin_Stahl
Jrmz399 wrote:

Hello, 

I have some new chess boards and apps that will connect to my Chess.com account with an email and password.  However, because I started with a facebook login, it doesn't allow me to do this.  Is there a way to create a regular login and password through the chess.com website, so I can unlink my facebook login.   Normally I wouldn't care about deleting and restarting a whole new account, but I have too many friends that I made over the years and I have an active subscription that I don't want to lose.  Any help would be appreciated.

 

A ticket with support will get it done.

https://support.chess.com/article/346-contact-us