Can't chat in live chat please help

Sort:
Analuizafelix

"As a new Chess.com member you are not yet able to chat in this room (to prevent abuse)."

I've had this account for quite a while, and whenever I try to chat, that message shows up. I can't send any messages in any game, even when others can. Can someone help me, please? Thanks!

IsraeliGal

that message really needs to be fixed. so basically it says ur account needs to be open for some time but it also means u need to play a certain amount of games in order for u to be able to chat. 

This site has a problem of people constantly making new accounts so that precautions there to prevent abuse. just play a couple dozen games u'll see ur access to chats opened. I checked ur account and u dont have many games played.

Analuizafelix

Thank you so much for your help! I don't really play chess, I use this website only to watch people play, but now I'll play some games so that I can chat. Again, thank you for your response!

IsraeliGal

welcome, take care.

Just as a sidenote. You don't need to worry about playing more games once your account is allowed to comment. you just need the initial amount of games to unlock the chatting ability. You don't need to play a single game afterwards from what I'm aware.