Challenges not working

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Martin_Stahl
IAmSneha wrote:

Hi, I am having issues with creating daily challenges from my Android app. I keep getting max seeds exceeded. Not sure how to view my open requests that I have created and delete those since they are unaccepted. 

 

Also if I individually go to a persons profile am able to create a challenge. The issue is mainly in getting automatically paired with someone.

 

I'm not sure if they show on the app but on the website unaccepted seeks can be found under Open Seeks: https://www.chess.com/daily

 

You can cancel any that haven't been accepted for a while

IAmSneha

@martin_stahl. Thanks! I deleted a few. But still can't create any new challenges. Atleast from the app

UkrainskiJezus

same

vlad1z

To now not working sad.png

robertbrandywine

This problem has resurfaced.  I haven't had any of my open challenges accepted since this morning.  I've deleted cookies, and signed off and back on to no avail.

Martin_Stahl
robertbrandywine wrote:

This problem has resurfaced.  I haven't had any of my open challenges accepted since this morning.  I've deleted cookies, and signed off and back on to no avail.

 

If you're talking about daily, that means no one is accepting them. Games don't get paired if there's not a compatible seek and will sit in the Open Challenges section until someone accepts them or a compatible random seek is entered.

robertbrandywine

Martin-Stahl - my challenges are usually matched in under 1 or 2 minutes -- often in 1 or 2 seconds.  But right now even after over night they aren't being matched.

falcon_master
Same here. Challenges from last night have yet to be accepted.
Martin_Stahl

There appears there may he an issue and it's been mentioned to staff.

jakepetersen

Having the same issue. I've not had any daily challenges get matched in a few days. No problem getting rapid or bullet matches.

TroutHollow

Same. Daily challenges are not being matched.  iOS iPad version.

Also for the last several daily games that were successfully matched, the games were unrated even though I selected rated game.  Is this happening to anyone else?

 

robertbrandywine

Yes, and staff are looking into (at least) the first problem.  There's another open conversation about it.

As a former programmer I can tell you that these problems always arise when some enhancement that nobody wanted was implemented.

jyork2022

I'm having the issue in the android app

Martin_Stahl
robertbrandywine wrote:

Yes, and staff are looking into (at least) the first problem.  There's another open conversation about it.

As a former programmer I can tell you that these problems always arise when some enhancement that nobody wanted was implemented.

 

In this particular instance, it may be due to some optimization work being done, but I know they're still looking into it for the root cause and how to fix.

Martin_Stahl

I think this has been fixed, though it may take a little time for old seeks to get auto-paired when new ones come in.

 

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