Chat history

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William11234

Hello, everyone, is there any possibility to retrieve the chat history of a game?

(I need to screenshot a few things to report a player XD)

But apparently, I can't find any chat history or any record of it, which is unfortunate.

Any ideas?

Thank you very much! happy.png

tacticspotter

Currently not possible i guess... just report the player and let the staff do the job,they might have access to that.

Martin_Stahl
William11234 wrote:

Hello, everyone, is there any possibility to retrieve the chat history of a game?

(I need to screenshot a few things to report a player XD)

But apparently, I can't find any chat history or any record of it, which is unfortunate.

 

Any ideas?

 

Thank you very much!

 

If you are asking about live chat, my understanding is that doesn't stick around anywhere.

Martin_Stahl
Wazir20 wrote:

#2 This situation is more worse because people can report you without no proof and just there will be a question mark on your account... staff don't help in that situation...

 

If there is no proof offered and no history of abuse, staff shouldn't do anything to your account. 

tacticspotter

which staff? chessCOM?  it's a automated account so it won't ask you to stop chat randomly

tacticspotter

that's weird

Martin_Stahl
Wazir20 wrote:

but i have a message in my inbox about to stop chat during games and really i don't know why chess.com sent me this message !

 

What is the exact text? Some of those are automate messages generated by the system based on reports. So it could be due to other behavior in live, not just chat.