Chess.com Android app used over 8GB of data this month

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Jimmyjoonya

I got a notification from my cell service that I ran out of high speed data this month. I checked my app data usages and Chess.com used over 8GB out of 11GB used. I play a few games of chess per day. This is HIGHLY suspicious. What is happening to cause this?

justbefair

Don't you have wifi? You can tell your phone not to use cellular data.

Jimmyjoonya

A chess movement should take a couple of kilobytes. If I'm not at home I don't connect to public wifi. How is this at all a solution for a simple chess game to eat up 8GB of data in a month when I play a handful of games a day?

Bit

Within that time period, did you watch a game, do lessons, or watch an event from the app?

Jimmyjoonya

No streaming, no lessons. Just a few games per day on average and a few daily puzzles. That 8gb+ is from zero video buffering.

justbefair

You played 300+ games in the last month.

I'm not saying that should have used anything close to 8GB but it's more than a few games per day.

I just checked my Android phone and it says that Chess.com app only used 1 MB or less in each of the last 3 months.  Granted, I have secure wifi access most of the time.

You might try an uninstall and reintall.

Jimmyjoonya

My games are very quick games. Less than 5 minutes apiece on average. So perhaps 10 games per day on average to get 300 in that month but quick chess makes it feel like a few. Without any streaming of videos or anything there's an unaccounted 7.5 GBs still.

I have uninstalled it and have halted playing for now. Maybe I will reinstall it at a later date but something was extremely suspicious about the data usage.

justbefair

I don't think it is a common problem or we would be hearing about it all the time in the forum.  

 

Jimmyjoonya

Well "justbefair" just to be fair you don't even know the data usage your app used since you're always connected to wifi. Do you?

Jimmyjoonya

If you have data usage it used through wifi post it here so I can compare.

justbefair
Jimmyjoonya wrote:

Well "justbefair" just to be fair you don't even know the data usage your app used since you're always connected to wifi. Do you?

I disconnected wifi and played with cellular data this morning.

 

Jimmyjoonya

Let me know how much data it uses when you can get an accurate sample.

Martin_Stahl
Jimmyjoonya wrote:

Let me know how much data it uses when you can get an accurate sample.

 

It's possible that ads can be a part of that. When doing the Daily Puzzle, do you read through the comments?

 

I've seen a couple of reports in the forums of high data usage but not many.

Jimmyjoonya
Martin_Stahl wrote:
Jimmyjoonya wrote:

Let me know how much data it uses when you can get an accurate sample.

 

It's possible that ads can be a part of that. When doing the Daily Puzzle, do you read through the comments?

 

I've seen a couple of reports in the forums of high data usage but not many.

 

------------------------------------------------------------------------

 

I don't read through the comments ever. I just do the puzzle and I don't even do it every day. Still no word on how much others are using. Just people telling me my data usage is unusual without any input on how much data they use (they likely don't even know their own usage)

 

 

binomine
Jimmyjoonya wrote:

My games are very quick games. Less than 5 minutes apiece on average. So perhaps 10 games per day on average to get 300 in that month but quick chess makes it feel like a few. Without any streaming of videos or anything there's an unaccounted 7.5 GBs still.

That might be it, tbh.   Even though it is only a few kbs to transfer moves, a lot of times your cell phone company rounds up to the nearest megabyte. 

300 games, with the average chess game is 40 moves, means that

300*80 = 24,000 moves.   Assuming each move your cell phone plan is rounding up to a megabyte, that means 2.4 gigabytes are just your moves.  

Jimmyjoonya
binomine wrote:
Jimmyjoonya wrote:

My games are very quick games. Less than 5 minutes apiece on average. So perhaps 10 games per day on average to get 300 in that month but quick chess makes it feel like a few. Without any streaming of videos or anything there's an unaccounted 7.5 GBs still.

That might be it, tbh.   Even though it is only a few kbs to transfer moves, a lot of times your cell phone company rounds up to the nearest megabyte. 

300 games, with the average chess game is 40 moves, means that

300*80 = 24,000 moves.   Assuming each move your cell phone plan is rounding up to a megabyte, that means 2.4 gigabytes are just your moves.  

Okay so let's just assume that's what it is because that's all this seems to be is an assumption (no offense). What is the other 6 GB going towards? The tiny ads at the end of the game are miniscule in size and resolution. There is a lot of waste happening here somewhere, a bug or some sort of spyware running behind the scenes.

 My biggest concern is Chess.com app utilizing data the entire time my phone is on which seems to me a much more likely hypothesis.

binomine
Jimmyjoonya wrote:
binomine wrote:
Jimmyjoonya wrote:

My games are very quick games. Less than 5 minutes apiece on average. So perhaps 10 games per day on average to get 300 in that month but quick chess makes it feel like a few. Without any streaming of videos or anything there's an unaccounted 7.5 GBs still.

That might be it, tbh.   Even though it is only a few kbs to transfer moves, a lot of times your cell phone company rounds up to the nearest megabyte. 

300 games, with the average chess game is 40 moves, means that

300*80 = 24,000 moves.   Assuming each move your cell phone plan is rounding up to a megabyte, that means 2.4 gigabytes are just your moves.  

Okay so let's just assume that's what it is because that's all this seems to be is an assumption (no offense). What is the other 6 GB going towards? T

It is an assumption, you have to contact your phone company to see if that is their policy, but when I said 24,000 moves, that is literally JUST you and your opponent's moves.  That doesn't include data to seek games, do puzzles, get ads, check to see if you are disconnected or anything else you do on the site.  

If your phone company is rounding up your data usage, a site like chess.com, which is highly interactive, can use a lot of data really quickly. 

Martin_Stahl
Jimmyjoonya wrote:

Okay so let's just assume that's what it is because that's all this seems to be is an assumption (no offense). What is the other 6 GB going towards? The tiny ads at the end of the game are miniscule in size and resolution. There is a lot of waste happening here somewhere, a bug or some sort of spyware running behind the scenes.

 My biggest concern is Chess.com app utilizing data the entire time my phone is on which seems to me a much more likely hypothesis.

 

You can force close the app after each use (logging out may work similarly) to see if that helps things.

 

As to ads, it's still possible the ad network is using some. I don't use the app a lot, mainly using mobile web, and use about 1.25 GB a month. I do usually launch the app a few times a week and over the past month have only use a little over a MB.

 

watasiblah01

I recently have this same problem too. Played lots of blitz game live 3 minute games and it consumed nearly 7.5 GigaByte. Been playing chess on the platform for nearly 15 years or more...never had this problem before