Chess.com Closed Account

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NoMoreWins

Hi, I closed my account a few months ago, I asked staff to reopen it, and it's still not reopened please let me know when my account will get reopened thx. 

justbefair
NoMoreWins wrote:

Hi, I closed my account a few months ago, I asked staff to reopen it, and it's still not reopened please let me know when my account will get reopened thx.

When did you write to support?

Did you check your email for an answer?

You need to use the same email that you registered with. That is the main way they identify you as the legitimate account owner.

NoMoreWins
justbefair wrote:
NoMoreWins wrote:

Hi, I closed my account a few months ago, I asked staff to reopen it, and it's still not reopened please let me know when my account will get reopened thx.

When did you write to support?

Did you check your email for an answer?

You need to use the same email that you registered with. That is the main way they identify you as the legitimate account owner.

I wrote to support somtime like at late May or early June, and yeah I checked for an email they said the email I used wasn't the right email so I filled out the IP form, and still haven't heard back.

justbefair

Hmm, I don't know what an ip form is. I am guessing that they would look up your account based on your IP.

But it seems to me that the account you made this thread on is 2 years old and you are only supposed to have one account.

NoMoreWins
justbefair wrote:

Hmm, I don't know what an ip form is. I am guessing that they would look up your account based on your IP.

But it seems to me that the account you made this thread on is 2 years old and you are only supposed to have one account.

Oh yeah sorry bout that I’ll close it once when my original account gets reopened

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