Chess.com closing people's accounts when they are not cheating

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AdamCheng5

I got two accounts closed and it said the reason was "Fair Play Policy" and I don't know why. I contacted chess.com and after a few chats, chess.com didn't say anything. The last thing was "I’ve gone ahead and initiated an appeal on your behalf. As soon as I hear back I’ll let you know." and they never replied back ever again.

notmtwain
AdamCheng5 wrote:

I got two accounts closed and it said the reason was "Fair Play Policy" and I don't know why. I contacted chess.com and after a few chats, chess.com didn't say anything. The last thing was "I’ve gone ahead and initiated an appeal on your behalf. As soon as I hear back I’ll let you know." and they never replied back ever again.

 

You are only allowed one account. That alone is a good enough reason for them to close your accounts.

Sun-and-Moon

If you want to get better, just focus on your quality of play and less on your ratings and try to enjoy the game as much as you can, you'll get there in no time happy.png

 

AdamCheng5
notmtwain wrote:
AdamCheng5 wrote:

I got two accounts closed and it said the reason was "Fair Play Policy" and I don't know why. I contacted chess.com and after a few chats, chess.com didn't say anything. The last thing was "I’ve gone ahead and initiated an appeal on your behalf. As soon as I hear back I’ll let you know." and they never replied back ever again.

 

You are only allowed one account. That alone is a good enough reason for them to close your accounts.

No, I created one then they closed it, then I made another one and they closed it again.

Sun-and-Moon
AdamCheng5 wrote:
notmtwain wrote:
AdamCheng5 wrote:

I got two accounts closed and it said the reason was "Fair Play Policy" and I don't know why. I contacted chess.com and after a few chats, chess.com didn't say anything. The last thing was "I’ve gone ahead and initiated an appeal on your behalf. As soon as I hear back I’ll let you know." and they never replied back ever again.

 

You are only allowed one account. That alone is a good enough reason for them to close your accounts.

No, I created one then they closed it, then I made another one and they closed it again.

Are you aborting too much games? That counts as a violation of fair play policy and gets your account closed, not just using an engine.

AdamCheng5
Sun-and-Moon wrote:
AdamCheng5 wrote:
notmtwain wrote:
AdamCheng5 wrote:

I got two accounts closed and it said the reason was "Fair Play Policy" and I don't know why. I contacted chess.com and after a few chats, chess.com didn't say anything. The last thing was "I’ve gone ahead and initiated an appeal on your behalf. As soon as I hear back I’ll let you know." and they never replied back ever again.

 

You are only allowed one account. That alone is a good enough reason for them to close your accounts.

No, I created one then they closed it, then I made another one and they closed it again.

Are you aborting too much games? That counts as a violation of fair play policy and gets your account closed, not just using an engine.

No, I've never aborted any game ever. If I have to go I resign and cri

gambit-man
AdamCheng5 wrote:
notmtwain wrote:
AdamCheng5 wrote:

I got two accounts closed and it said the reason was "Fair Play Policy" and I don't know why. I contacted chess.com and after a few chats, chess.com didn't say anything. The last thing was "I’ve gone ahead and initiated an appeal on your behalf. As soon as I hear back I’ll let you know." and they never replied back ever again.

 

You are only allowed one account. That alone is a good enough reason for them to close your accounts.

No, I created one then they closed it, then I made another one and they closed it again.

why was the first one closed?

AdamCheng5
gambit-man wrote:
AdamCheng5 wrote:
notmtwain wrote:
AdamCheng5 wrote:

I got two accounts closed and it said the reason was "Fair Play Policy" and I don't know why. I contacted chess.com and after a few chats, chess.com didn't say anything. The last thing was "I’ve gone ahead and initiated an appeal on your behalf. As soon as I hear back I’ll let you know." and they never replied back ever again.

 

You are only allowed one account. That alone is a good enough reason for them to close your accounts.

No, I created one then they closed it, then I made another one and they closed it again.

why was the first one closed?

Same reason frustrated.png

gambit-man
AdamCheng5 wrote:
gambit-man wrote:
AdamCheng5 wrote:
notmtwain wrote:
AdamCheng5 wrote:

I got two accounts closed and it said the reason was "Fair Play Policy" and I don't know why. I contacted chess.com and after a few chats, chess.com didn't say anything. The last thing was "I’ve gone ahead and initiated an appeal on your behalf. As soon as I hear back I’ll let you know." and they never replied back ever again.

 

You are only allowed one account. That alone is a good enough reason for them to close your accounts.

No, I created one then they closed it, then I made another one and they closed it again.

why was the first one closed?

Same reason

what was the username? 

AdamCheng5
gambit-man wrote:
AdamCheng5 wrote:
gambit-man wrote:
AdamCheng5 wrote:
notmtwain wrote:
AdamCheng5 wrote:

I got two accounts closed and it said the reason was "Fair Play Policy" and I don't know why. I contacted chess.com and after a few chats, chess.com didn't say anything. The last thing was "I’ve gone ahead and initiated an appeal on your behalf. As soon as I hear back I’ll let you know." and they never replied back ever again.

 

You are only allowed one account. That alone is a good enough reason for them to close your accounts.

No, I created one then they closed it, then I made another one and they closed it again.

why was the first one closed?

Same reason

what was the username? 

@AdamCheng3 @AdamCheng8

AdamCheng5

@AdamCheng8 was my original then @AdamCheng3 after

gambit-man
AdamCheng5 wrote:
gambit-man wrote:
AdamCheng5 wrote:
gambit-man wrote:
AdamCheng5 wrote:
notmtwain wrote:
AdamCheng5 wrote:

I got two accounts closed and it said the reason was "Fair Play Policy" and I don't know why. I contacted chess.com and after a few chats, chess.com didn't say anything. The last thing was "I’ve gone ahead and initiated an appeal on your behalf. As soon as I hear back I’ll let you know." and they never replied back ever again.

 

You are only allowed one account. That alone is a good enough reason for them to close your accounts.

No, I created one then they closed it, then I made another one and they closed it again.

why was the first one closed?

Same reason

what was the username? 

@AdamCheng3 @AdamCheng8

I see @AdamCheng8 was the first account. 

Were both accounts used by you and only you?

AdamCheng5
gambit-man wrote:
AdamCheng5 wrote:
gambit-man wrote:
AdamCheng5 wrote:
gambit-man wrote:
AdamCheng5 wrote:
notmtwain wrote:
AdamCheng5 wrote:

I got two accounts closed and it said the reason was "Fair Play Policy" and I don't know why. I contacted chess.com and after a few chats, chess.com didn't say anything. The last thing was "I’ve gone ahead and initiated an appeal on your behalf. As soon as I hear back I’ll let you know." and they never replied back ever again.

 

You are only allowed one account. That alone is a good enough reason for them to close your accounts.

No, I created one then they closed it, then I made another one and they closed it again.

why was the first one closed?

Same reason

what was the username? 

@AdamCheng3 @AdamCheng8

I see @AdamCheng8 was the first account. 

Were both accounts used by you and only you?

Yep

gambit-man

is this account also yours?

AdamCheng5

Yes @gambit-man

gambit-man
AdamCheng5 wrote:

Yes @gambit-man

you said @AdamCheng3 @AdamCheng8 were your first accounts...

AdamCheng5
gambit-man wrote:
AdamCheng5 wrote:

Yes @gambit-man

you said @AdamCheng3 @AdamCheng8 were your first accounts...

Yes? 1. @AdamCheng8 2. @AdamCheng3 3. @AdamCheng5

Sun-and-Moon
AdamCheng5 wrote:
gambit-man wrote:
AdamCheng5 wrote:

Yes @gambit-man

you said @AdamCheng3 @AdamCheng8 were your first accounts...

Yes? 1. @AdamCheng8 2. @AdamCheng3 3. @AdamCheng5

The ratings there seem pretty high on those accounts, just be honest, did you really cheated or not. I already read the title of this form that you didn't do so. If there's nothing chess.com can do to help you, I politely am asking you to move on happy.png 

gambit-man
AdamCheng5 wrote:
gambit-man wrote:
AdamCheng5 wrote:

Yes @gambit-man

you said @AdamCheng3 @AdamCheng8 were your first accounts...

Yes? 1. @AdamCheng8 2. @AdamCheng3 3. @AdamCheng5

@adamcheng was created in 2012...

AdamCheng5
gambit-man wrote:
AdamCheng5 wrote:
gambit-man wrote:
AdamCheng5 wrote:

Yes @gambit-man

you said @AdamCheng3 @AdamCheng8 were your first accounts...

Yes? 1. @AdamCheng8 2. @AdamCheng3 3. @AdamCheng5

@adamcheng was created in 2012...

That's not mine

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