Chess.com not accepting card?

I have recently sparked interest in chess.com and thought i would pay for membership. I put in my credit card details and it says check credentials and try again. I have tried again countless times and even came back two days later with the same problem, its not a prepaid card. Help would be appreciated.

You'll have to contact Billing directly to find out why.  Any chance it's a debit card?  Don't think they take those.  There's a Contact Us link in the upper right hand corner...  Good luck!

https://support.chess.com/category/135-membership-and-billing

This card is not accepted. Please try a different card.

how can i fix that

Use a different card. Not all card types are accepted by the payment processor and cards that don't allow subscriptions won't work for anything but a one time gift.

I have tried countless times still the same error occurs "Your transaction failed, please check your card details and try again", and I raised complaint regarding the same but still the situation is same.

did u find a solution cos i am also receiving that error

i had the same problem for a gift.
When I tried to buy the gift I did it from a webpage without being logged-in and I had the error message.
Then I logged-in and I succeded to buy the same gift with the same card that was not accepted before.
maybe is a bug

Я выиграл свой дивизион 11 августа, почему не повысили дивизион?