chess.com support

Sort:
Oldest
ilputtino

Hi guys, the chess.com support is not working at all? I had a problem with a paypal transaction. I asked a downgrade but I got an additional fees instead to get a time extension. I wrote an email about 6 days ago. It is really too much. I can understand that there are lots of new users. But this kind of support does not make any sense for a website like that. 

Martin_Stahl
ilputtino wrote:

Hi guys, the chess.com support is not working at all? I had a problem with a paypal transaction. I asked a downgrade but I got an additional fees instead to get a time extension. I wrote an email about 6 days ago. It is really too much. I can understand that there are lots of new users. But this kind of support does not make any sense for a website like that. 

 

It has been taking a little longer than normal recently due to a influx of members and tickets. They will get to you and get your issue resolved.

Forums
Forum Legend
Following
New Comments
Locked Topic
Pinned Topic