clocks stop and nothings happening

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oswest
After last update somethings wrong wit my app. Usually when its my turn, clocks stop rolling and nothings happen when i make my move. I lose wit time because the app doesent register my move. No signs of internet problem. This sucks.
Catalaalatac
It happens exactly the same to me (2 times)
Catalaalatac
Only thing I have found is ask for a draw. Then it starts running again 🤷🏼🤷🏼🤷🏼
bbuckley888
This happened to me three times in a row. I moved and my opponents clock didn’t start ticking down. Minutes later, as I waited for my opponent to move, the app said I lost due to time.
Kukatrap
Yes, I have experienced this issue multiple times.
deepthinker613
I have the same experience me some players accept the draw when I am in a winning position. It’s the only way to get the clocks ticking again. This really sucks!
thomasadrian
I experience this a lot using iPad, not seen it on iPhone yet. when clock stops I quickly need to close the app (hard) and open it again. Very enjoying
ajardontexist

same here, loosing precious time if you dont realise quick!

MAPekala
There’s something wrong with the clocks and the connections. I’d like to hear from a moderator. I’ve been declared the loser by “abandonment” twice in three days even though it was showing that it was my opponent’s turn to move.
monkeyphobia

Yup - same. All day today. 

NoStress5000
Same here... twice in row today and two times before
StormCentre3

Go here !

https://www.chess.com/forum/view/general/clock-stuck

MarkL2357

same

 

Martin_Stahl
oswest wrote:
After last update somethings wrong wit my app. Usually when its my turn, clocks stop rolling and nothings happen when i make my move. I lose wit time because the app doesent register my move. No signs of internet problem. This sucks.

 

Fixed version coming out and may already be available.

https://www.chess.com/forum/view/general/clock-stuck#comment-56081828

 

JuRo383
Not fixed!
CilliChill
Yes, experienced this issue several times.
penyfanman

I enjoy playing a fair game but there are players on this app freezing the clock ⏰ to benefit winning,just played a French player
 [removed -- MS] don’t play him he is a chat and should be banned from playing,beating him hands down and froze the clock to get a win
Remember [removed]
Don’t play him

Martin_Stahl
penyfanman wrote:

I enjoy playing a fair game but there are players on this app freezing the clock ⏰ to benefit winning,just played a French player
 [removed -- MS] don’t play him he is a chat and should be banned from playing,beating him hands down and froze the clock to get a win
Remember [removed]
Don’t play him

 

The iOS app had a bug that caused that problem. It has nothing to do with your opponent.

 

Update the app to the newest version that has a fix for that problem.

ESJB1
Last game the clock didn’t stopped and my adversary who was losing in time and peace’s the computer give to him de victory! I don’t recognize this victory! Beacause I win the game !
JamisonCote

The latest iPhone update posted on 1.1.21 seems to have fixed this problem.

Just update the iPhone app from the App Store.