Delete Account - Rating Refund

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AndrewDavisX

Hello, I just created this account less than a day ago, to try out some test games on here.

My played matches were not intended to be competitive, but just to help me test out this site with my opponent over live video call.

I would like to Void my Wins on this account, and refund the lost ratings to my opponent.

Will deleting my Chess.com account, automatically refund lost rating points?

Is it possible to Void / Delete individual games?

It would be nice if the winner of the match could have the option to void the game from their own side (granted that it could be undone, in case of account hacking).

(There isn't the option to Self Report your own account, either.)

I did just contact support also, but from what I'm reading, it can take a very long time to get a response from Chess.com support.

If I am able to resolve the issue myself, with deletion of my own account, then that would save both Chess.com and myself the time and hassle.

Thanks and kind regards,
Andrew

Martin_Stahl

There's nothing you can do on your own that would do that. You'll need to wait for support.

AndrewDavisX

Thanks for confirming.

I'll wait on support, in that case.

Barge_hauler

Неужели на этом [removed -- MS] кроме ботов кто-то играет?

AndrewDavisX

Chess.com's customer support (Craig) was very helpful in fulfilling my request.

(They made an exception for my case.)

I've very thankful! thumbup