Detected extension that violates fair play policy - ERROR

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blubby1234567

Jul 17, 2017

Whenever I try to play a game, I receive following notification:

https://www.dropbox.com/s/5zodeutvbsj6g3p/Screenshot%202017-07-17%2012.37.41.png?dl=0

I use Canary Chrome, and these are my extensions:

https://www.dropbox.com/s/d5a8cabcizwkhru/Screenshot%202017-07-17%2012.38.54.png?dl=0

This notification is a mistake and I would like to see it resolved.

Does anybody know if there is anything I have overlooked?

wanmokewan

Jul 17, 2017

You should send support an email: https://support.chess.com/customer/portal/emails/new

The only possibility I see is adblock since they want you to see the ads and make money.

BerryMaker

Sep 18, 2023

Bit late, but one thing you guys could do is write to support about whether or not X extension is allowed. Of course, it’s still a “use at your own risk” as there is a chance a malicious version of an extension can be pushed to extension stores, but just an idea.