Note: if you are in the middle of a month, it will charge you FOR THAT MONTH ONLY and THE ONES BEFORE it.
@Taylor_Hutson
.....
Does i get refund??!!!!!!!!
Sort:
Yes you do... If you cancel a year payment, you get a refund.
Note: if you are in the middle of a month, it will charge you FOR THAT MONTH ONLY and THE ONES BEFORE it.
@Taylor_Hutson
.....
Note: if you are in the middle of a month, it will charge you FOR THAT MONTH ONLY and THE ONES BEFORE it.
@Taylor_Hutson
.....
Dec 1, 2019
0
#4
Tony_Hutson wrote:
Yes you do... If you cancel a year payment, you get a refund.
Note: if you are in the middle of a month, it will charge you FOR THAT MONTH ONLY and THE ONES BEFORE it.
@Taylor_Hutson
.....
Note: if you are in the middle of a month, it will charge you FOR THAT MONTH ONLY and THE ONES BEFORE it.
@Taylor_Hutson
.....
You don't get a refund unless you specifically request it by opening a ticket.
https://support.chess.com/article/346-contact-us
FYI.
Subscriber Agreement
Effective date: September 12, 2019
Paid subscriptions to Chess.com and other services on this site are governed by the following terms and agreement:
Payments
Payments for subscriptions can be made via credit card, PayPal, iTunes, Google Play, money order, or other payment methods. All subscriptions are processed in US dollars unless otherwise shown.
Gift subscriptions are charged once only and do not renew. All other subscriptions are auto-renewed until cancelled by the subscriber through their account, or by contacting Member Support. Payments made by mail should identify the subscription product and should be sent to PO Box 60400, Palo Alto, CA 94306.
Services
Subscribers are authorized to receive the services outlined on the subscription page for the duration of their subscription. Services are effective immediately upon receipt of payment.
Upgrades/Downgrades
Upgrading can be done at any time and the upgrade price will be pro-rated according to the time used and time remaining. The upgrade price will show in the checkout process. Downgrades are not available until after the expiration of the original subscription. For help, please contact Member Support.
Refunds
If you are not satisfied, please contact Member Support. All first-time credit card and Android subscriptions are given a 30-Day Money Back Guarantee. Refunds will NOT be given to subscribers who are banned from the site due to violating the Terms and Conditions of site use (abusive behavior, cheating, etc).
Subscribers via iTunes are subject to Apple’s Subscription terms. Unfortunately, Apple does not provide a way for Chess.com to refund iTunes payments, and all refunds and claims must be made directly via Apple. Please see https://support.apple.com/en-us/HT202039.
If you have any questions regarding the above policies please contact us.
Dec 1, 2019
0
#7
Philidor97 wrote:
@Martin_Stahl how much time does it take to get my money back??? Thx
I think only a couple of staff members do billing support, maybe only one, so it may take a few days.
Dec 3, 2019
0
#8
Philidor97 wrote:
I just upgrade my account today but i wanted to do it monthly not yearly.i cancelled my membership but i saw that cash was already deduct on my bank account do i get refund???
I sent you a private message regarding this.
Donation was deducted from my card with out authorization . WIll i get that back ?
Oct 9, 2020
0
#10
TalentedStreet wrote:
Donation was deducted from my card with out authorization . WIll i get that back ?
The membership plans are subscriptions and automatically renew if you do not cancel. If you need a refund, you need to contact support.
https://support.chess.com/article/346-contact-us
After the free trial period was over, I forgot to refund
So I want to get a refund
Feb 8, 2021
0
#12
kimtaehwan1234 wrote:
After the free trial period was over, I forgot to refund
So I want to get a refund
You need to open a ticket with support.
https://support.chess.com/article/346-contact-us
I just upgrade my account today but i wanted to do it monthly not yearly.i cancelled my membership but i saw that cash was already deduct on my bank account do i get refund???