Dr. Wolf App

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80sVideoKid

I purchased the monthly plan on the Dr. Wolf app and it charged me for the annual. How do I get my money back? 

Martin_Stahl
80sVideoKid wrote:

I purchased the monthly plan on the Dr. Wolf app and it charged me for the annual. How do I get my money back?

There's a Feedback menu in the app that will send an email. That's probably the best option.

80sVideoKid

I tried. There was no response.

Martin_Stahl
80sVideoKid wrote:

I tried. There was no response.

How long ago did you do it?

80sVideoKid

I did it yesterday morning.

I bought the $5 monthly subscription last month. I should've only been charged $10. I was charged $40. Chess.com owes me $30.

Martin_Stahl
80sVideoKid wrote:

I did it yesterday morning.

I bought the $5 monthly subscription last month. I should've only been charged $10. I was charged $40. Chess.com owes me $30.

You can open a ticket here and support should be able to get it to the right group.

https://support.chess.com/article/346-contact-us

80sVideoKid

Alright, I did it.

80sVideoKid

Ugh! I forgot to mention in the ticket that it was the Dr. Wolf app.