Error RP13
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Hello,I am unable to log in my chess.com account from my computer.I get an error message that says "Error RP13".I have read the possible reasons for this to happen.But I have not violated Fair Play rules or anything like that.I would be glad if you fix it as soon as possible
May 1, 2021
0
#2
[Mod]
Hello there! If you are receiving the error code RP13 when attempting to login, this may mean that there is a block on either your account or IP address. You can learn more about that here! If you believe that this is a mistake, you can submit a ticket to our support team! I hope this helps!
blitzblunderz 
Hello, chess. Com group, I am unable to open my account while logging when I log in to my account it says"ERROR RG45". But I didn't break the policy or rules of chess. Com so can u plz fix my account as soon as possible
Jan 21, 2024
0
#4
Stha122 wrote:
Hello, chess. Com group, I am unable to open my account while logging when I log in to my account it says"ERROR RG45". But I didn't break the policy or rules of chess. Com so can u plz fix my account as soon as possible
You'll need to open a ticket with support: https://support.chess.com/collection/343-contact-us
Jan 22, 2024
0
#5
Stha122 написал:
Hello, chess. Com group, I am unable to open my account while logging when I log in to my account it says"ERROR RG45". But I didn't break the policy or rules of chess. Com so can u plz fix my account as soon as possible
it happens sometimes, you just need to wait a little
Jan 22, 2024
0
#6
TricksterTheFox wrote:
Stha122 написал:
Hello, chess. Com group, I am unable to open my account while logging when I log in to my account it says"ERROR RG45". But I didn't break the policy or rules of chess. Com so can u plz fix my account as soon as possible
it happens sometimes, you just need to wait a little
It's related to a block so waiting shouldn't matter.
https://support.chess.com/article/695-im-getting-error-code-rg45-what-should-i-do