Facebook login not working

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psychpoint

Hi. Can anyone help.

i cant access my original account through facebook. I get the following message

"App not active
This app is not accessible right now and the app developer is aware of the issue. You will be able to log in when the app is reactivated"

Any advice?

ShaolinKillerdePorco

https://support.chess.com/article/346-contact-us

 

cyrillekm2

Same problem. I contacted support yesterday but no answer.

0nlyGambits

yes I'm having exactly the same issue. have tried chrome and edge and neither is working

psychpoint

I just managed to fix it by going into facebook and installing the app.

AntVil4

same problem. any fixes yet?

0nlyGambits
psychpoint wrote:

I just managed to fix it by going into facebook and installing the app.

can you provide more details?

psychpoint
0nlyGambits wrote:
psychpoint wrote:

I just managed to fix it by going into facebook and installing the app.

can you provide more details?

when you are in Facebook for pc on your homepage. in the left bar it says games. You go into games and then there should be the chess.com icon you click on. That should log you in. only issue is now, that everytime you log out. you will have to do this process again.

hhso
psychpoint wrote:
0nlyGambits wrote:
psychpoint wrote:

I just managed to fix it by going into facebook and installing the app.

can you provide more details?

when you are in Facebook for pc on your homepage. in the left bar it says games. You go into games and then there should be the chess.com icon you click on. That should log you in. only issue is now, that everytime you log out. you will have to do this process again.

This worked for me. Once inside I went to my profile and linked it to my google account. Now I can just log in using google instead of facebook, bypassing this bug