We are sorry you've encountered difficulties so soon. We as a community have had an extensive debate and discussion on the merits and faults of aborting games. I encourage you to research those discussions, as they will shed more light on the reasons why aborting is limited in Live Chess.
To overcome this inconvenience, all you have to do is play more games "fairly," as described in the Fair Play Policy.
Nevertheless, thanks for joining Chess.com! If you are willing to ride out this matter, I think you'll find this to be the best chess site on the web.
Hey,
I just signed up and have played a few games, but all of a sudden I get an error message saying I have to wait 5 minutes, saying I didn't follow the Fair Play Policy. But I HAVEN'T stalled, abandoned, or aborted a single game.
I wait 5 minutes play a game, then rematch, and it says the same thing again.
I may have to go to a different chess site...
Edit: I may have aborted a some games before I realized how to set the rating limit but that was because I was playing really low rated players... regardless of that, I think you should be able to abort ANY game... this is quite ridiculous actually