Game Analysis Not Loading
I haven't seen any similar reports.
Have you tried uninstalling and reinstalling?
Screenshot?
It's different for each phone. Just type your phone model in the search engine with 'how to take a screenshot'.
Ah. Just login from the browser on your phone or PC, and select the second icon from the left in the message box to upload pictures.
It could be your app version. You might see if there's an update available. Or uninstall and reinstall.
I guess you could try writing to staff directly ( https://support.chess.com/article/346-contact-us)or use the Report a Problem option in the app.
Usually 1-3 business days, or a little more if they're swamped with requests.
I am also getting this and I'm on a browser.
It is permanently happening for Stanley Funk bot and for Professor Passant it says 0.0 accuracy and can't load analysis for some reason(and for Wallows and Prof. Passant it says 0 accuracy + only 1 move is made. Certain games I played in a Queen vs Pawn tournament also say sorry, there's no analysis(To this day).
Thematic gamers may have issues depending on how exactly they were set up.