contact support for it
Hello
Sort:
here i don't think so your subscription would be canceled that's why contact support
I have so many times but support it is an AI agent and cant help.Please everyboday that have knowled about this topic help me
ask the bot to connect to a agent
and deny other options offered by the bot and ask to connect to agent
that will connect you to human staff via mail
24 days ago
0
#6
wrote:
Hello I have a problem I didnt subscribe for a year,please cancel that membership and return my money.
You don't have a premium membership
My annual subscription was made against my will, anyone who has information on how to contact an agent please let me know.
wrote:
ask the bot to connect to a agent
and deny other options offered by the bot and ask to connect to agent
that will connect you to human staff via mail
.
23 days ago
0
#9
wrote:
My annual subscription was made against my will, anyone who has information on how to contact an agent please let me know.
There's no premium in this account so it could be attached to a different one. You should contact Support directly using the option in the menu and be sure to choose the billing/refund related option.
If you have an email attached to an app store account, it's very possible it is on a different chess.com account.
Either way, staff should be able to assist.
Hello I have a problem I didnt subscribe for a year,please cancel that membership and return my money.