How do I contact whoever it is that deals with fair play violations?

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FarewellToKings2112

I believe I have the right email (accountreview@chess.com). I have an interesting dilemma with a friend of mine, but haven't gotten an email back regarding a fair play violation. Any moderator know which email address will get us a response back the fastest?

Martin_Stahl
FarewellToKings2112 wrote:

I believe I have the right email (accountreview@chess.com). I have an interesting dilemma with a friend of mine, but haven't gotten an email back regarding a fair play violation. Any moderator know which email address will get us a response back the fastest?

Only the member that had their account closed can appeal closures. You won't be able to get any information or appeal their closure.

FarewellToKings2112
Martin_Stahl wrote:
FarewellToKings2112 wrote:

I believe I have the right email (accountreview@chess.com). I have an interesting dilemma with a friend of mine, but haven't gotten an email back regarding a fair play violation. Any moderator know which email address will get us a response back the fastest?

Only the member that had their account closed can appeal closures. You won't be able to get any information or appeal their closure.

Gotcha. But this is the correct email for this person to reach out to, correct?

Martin_Stahl

I'm not sure. They should have received an email on the address associated with the closed account with their options.