How long until Premium Membership?

Well, I'm not there yet, as you can see!!!!!!!!!!!!

Hello, staff???? Are you doing your flipping job??! Until now, I got no reply from them, nothing, nada.

Oh, and 'Zahlung' stands for payment, I tried to cut out as many non-English terms as possible, making that screenshot pretty self-explanatory, I daresay ... but hot damn, why does it take so friggin long?

I will bump this thread until I'll get an explanation, or my money back.

bump

Do you mean that you've paid for premium, but did not get it?

This is really crazy.

As far as I remember, earlier it was done automatically.

Yes, this is my exact problem.

It's 5 dollars (four and a half euros), so I'll get over it, but the whole situation still sucks ...

It is all because of V3 preparation, which lasts for more than a year already.

They do not fix bugs in the current site and they break it more and more while trying to produce V3.

By the way, most important premium features, such as Game Explorer, do not work properly, so buying a premium membership won't pay off, anyway.

I just wanted to see my rating graph and game stats. >.<

I KNOW staff has read my complaints about this whole issue yet (I'm a persistant moth**fu****, I've made sure to make this issue go around in several, highly-frequented places on this site), but it tells a lot that they still haven't replied to me yet, neither in this thread nor anywhere else.

I'll give them a week, then I'll close my account. I may have lost my cash, but I'm not the toy of any of those weasels.

Bump.

One single request: Give me what I paid for. Why is that this cumbersome?

charles, i could look at your stats for you if you want

Manspider, I appreciate your offer to be helpful (not just an empty phrase!), but I already know more or less what my stats are:

http://www.chess.com/forum/view/community/can-a-premium-member-do-me-a-small-favor

This former thread of mine was actually the reason that I wanted to reach for Premium membership, so I convinced myself to give it a go ...

maybe I'm unfair towards the staff here, God knows how many mails they have to reply to each day. I apologize for my tone in my earlier posts, I just want what my money's worth.

I subscribed to the gold pack before an hour but still my subscription did not activate 🤕

If you purchased through on of the apps, make sure the store account matches the address on your chess com account.

If that doesn't appear to be the case, open a ticket with support.

https://support.chess.com/article/346-contact-us