How to disable "Live now!" notifications

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kjaslow

I've tried the notifications section of settings and turned off just about every mobile notification except the ones that refer to my own games.  Still, I get a daily notification about some tournament that is "Live now!"  Is there any other hidden notification either on chess.com/tv or in some tournament area that I can turn off?  Anyone else notice this?

I'd prefer not to block all chess.com notification on my phone, but that is clearly the next step.  I'm on Android, by the way.

Thanks for any tips.

Martin_Stahl
kjaslow wrote:

I've tried the notifications section of settings and turned off just about every mobile notification except the ones that refer to my own games.  Still, I get a daily notification about some tournament that is "Live now!"  Is there any other hidden notification either on chess.com/tv or in some tournament area that I can turn off?  Anyone else notice this?

I'd prefer not to block all chess.com notification on my phone, but that is clearly the next step.  I'm on Android, by the way.

Thanks for any tips.

 

If you are on mobile web, from within Play, using desktop mode, you can turn off Event Announcements


 

If you're on the app, I'm not sure which notification gets rid of that. Maybe Live Tournaments?

jordanmatelsky

This is still an issue. Super annoying. Blocking all chess.com notifications, which is a bummer...

Martin_Stahl
jordanmatelsky wrote:

This is still an issue. Super annoying. Blocking all chess.com notifications, which is a bummer...

Can you explain what notifications you're seeing that you don't want to?

I'm not aware of any that I get that that isn't something allowed by a setting.

kjaslow

Not sure which thing I inadvertently did to make this go away. But one thing that I didn't realize - on the web settings, in the Notification area, there are three types of notifications you can control for any category - email, text, and mobile. There are a lot more notification types available to control through the web settings than there are from the mobile app.

Unfortunately, I had to send my phone for service, and factory reset the whole phone. So, when I got it back and set up my apps all over again, I no longer get the tournament settings. But I suspect that the setting that was responsible for this particular one is either 'Chess.com news and announcements' or else 'A featured ChessTV show is playing'. I've set both of those to not notify me in any format...