How to Recover a Closed Account

@kohai

Can you hear the crying here ...?

http://www.chess.com/forum/view/general/account-closed4

Well, he's back up, all you have to do is "cry to papa!"

http://www.chess.com/members/view/trakoz

;D

I cannot log in to my account. I know what my username and password is but it wont let me. I tried to click the "forgot my password" button and then use my email but it said my email was not affiliated with an account. I also tried to make a new account using that username and it said the username was already taken. It's been a while since I last logged in and I'm confused. I made this temporary account to seek assistance. Please help.

My old username was grahamtandrew

my sister just spammed at other people and my other account got closed for some reason. can anyone open it back?

You can open a ticket and talk with staff but members are only allowed one account.

https://support.chess.com/customer/portal/emails/new

To whom exactly do I have to email?

If possible give me one or two email id please.

On the site, go to Help --> Ask a Question --> Contact and follow the prompts

I have an chess account and it is closed and I really want to open it how do I do that?

And my chess account is Yusuf998

That account was closed for Fair Play violations: you need to contact Chess.com Support via Help --> Ask a Question --> Contact and you can either choose to appeal your account closure or admit to cheating and ask for a second chance. If the former is successful - and that's very, very unlikely given the certainty level that Chess.com uses for account closures - then your account will be restored. In the latter case, Chess.com will let you create a new account, but you won't get your old account back. They will, however, help with renaming of accounts so your new account can have the same name as your old account.

If your account has been closed for Fair Play violations, any new accounts will also be closed as soon as Chess.com identifies them. You have to contact Support before they will let you back on the site. I am therefore closing this account, although I am leaving it unmuted so people can see this reply and understand what the process is.

Thanks,

David, moderator

I still don’t see his comment. 

You are only supposed to have one account active at any one time, which is why all of the other accounts were closed. If you would like @darkklord131 instead of this account, we can do that, but please do NOT create new accounts without closing your old one first: if you continue to do this, ALL of your accounts may be closed and you may get banned from the site altogether.

Thanks,

David, moderator

Hello.... Please help!! 

I by mistake closed my account @Eternity_Punisher and i want to activate it again.

Please close this account and post from the other account that is using the same email address as @Eternity_Punisher, and I can switch them around.

Contact Help and Support

It may take a few days for their reply.

Hi. I would like to know if it is possible to re-open this account, and to konw why it was closed: https://www.chess.com/member/bob_machine 

Thank you in advance.