How to Report Abusive and Vulgar Language

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ArrowniteEZ

I got repeated messages from a user and I want to report him. He sent repeated, vugar messages. He also accused me of doing something to him that I did not do. I would not disclose his messages here, but go to my account homepage to see. Please report or give suggestions. Thank You!  

Robert_New_Alekhine

Go to support.chess.com and on the top right you will find "Contact". Press that and email staff.

RonaldJosephCote

  "He also accused me of doing something to him that I did not do".      Let me guess.Undecided  He called you a cheater.Frown

RonaldJosephCote

     I just looked at your home page. You need to block him. Go to "your account"  click on "privacy"--the pad lock. scroll down, write his name in the box. He won't bother you again.Wink

ArrowniteEZ

It is ok now. I emailed staff and blocked him. He is now muted. Thank you all for the advice!

Chess1981

I am not a prude, but it bothers me when opponents curse me out after I have beaten them.  Just now the user [please do not name & shame others in the public forums or reproduce offensive content] after I put him in a position where I would either mate or win his queen.  It's just not appropriate.  There should be some sanctions for behavior like this.

[Instead, please report such behaviour to the Support team via the link given above, which is also available via Help -> Report Abuse -> Contact and directly via https://support.chess.com/customer/portal/emails/new. If it was in Live Chess Chat, get a screen shot; if it was a user note or message, don't delete it - Support staff will do so once they have investigated and verified. Thanks, David - moderator]

[Yikes - sorry about that - I didn't understand all of the protocols here.  Lesson learned.  Chess1981]

RonaldJosephCote

   You might want to RE-post this;   $%&* YOU lil $(*&       Wink Trust me.

[I'd really prefer people to leave out the first letter too, because that makes it way too easy to deduce what the profanity was. Thanks! David]

RonaldJosephCote

    I thought he was "new"!Frown    He's been here 3 yrs.Surprised